1. Full Payment: Full payment must be received before any work is done by Doni Laurtel, LLC. This includes any services, products, or purchases made through the website.
2. Payment Methods: We accept various payment methods, including credit cards, debit cards, and online payment platforms. The available payment options will be displayed during the checkout process on our website.
3. Secure Payment: We prioritize the security of your payment information. All payment transactions made on www.donilaurtel.com are encrypted and processed through secure payment gateways to protect your personal and financial data.
4. Cancellation and Refunds: Once full payment has been made, any cancellation or refund requests will be subject to our refund policy, which can be found on our website. Please review the refund policy carefully before making a payment.
5. Taxes and Fees: Prices displayed on www.donilaurtel.com may exclude applicable taxes, shipping fees, or other additional charges. These additional costs, if any, will be clearly stated during the checkout process.
6. Payment Confirmation: Once your payment has been successfully processed, you will receive a confirmation email or notification with details of your purchase and payment.
7. Non-Payment: If full payment is not received within the specified timeframe or if there are any issues with the payment transaction, Doni Laurtel, LLC reserves the right to delay or cancel the requested work or order.
8. Changes to Payment Policy: Doni Laurtel, LLC reserves the right to modify or update this payment policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns regarding our payment policy, please contact us at info@donilaurtel.com
Proof and Revision Policy:
At www.donilaurtel.com, we strive to provide high-quality designs that meet your expectations. To ensure clarity and transparency in the design process, we have established the following proof and revision policy:
1. Complimentary Revisions:
- All designs include 2 free complimentary revisions.
- A revision refers to minor edits or changes to your logo, such as font adjustments, color variations, sizing modifications, etc.
- These revisions are aimed at refining and enhancing the initial design concept to better suit your requirements.
2. Additional Revisions:
- If additional revisions beyond the complimentary 2 are requested, an extra fee of $20 per revision will be applicable.
- This fee covers the additional time and resources required to implement further changes to the design.
- We recommend providing comprehensive and detailed information when filling out the design form to minimize the need for extra revisions.
3. Design Approval and Finalization:
- Once you have approved the design(s) and they have been finalized, they will be emailed to you.
- At this stage, the project is considered closed, and no further edits or revisions can be made without an additional fee.
- It is your responsibility to carefully review the final design(s) and ensure that everything is to your liking, including spellings and other details.
4. Fee for Post-Approval Edits/Revisions:
- Any requested edits or revisions after design approval will be subject to an additional fee.
- This fee covers the reopening of the project, the revision process, and any subsequent changes made to the design.
We encourage open communication and collaboration throughout the design process to ensure we meet your expectations. By providing detailed information and carefully reviewing the final design(s) before approval, you can help minimize the need for extra revisions and associated fees.
If you have any questions or concerns regarding our proof and revision policy, please feel free to reach out to us. We are here to assist you and create designs that reflect your vision accurately.
Order Canceling Policy:
At www.donilaurtel.com, we strive to provide a seamless and satisfactory experience for our customers. However, there may be instances where we need to cancel an order. Please review our order canceling policy below:
1. Right to Cancel:
- Doni Laurtel LLC reserves the right to cancel any order at any time and for any reason.
- While we make every effort to fulfill all orders, unforeseen circumstances or issues beyond our control may necessitate order cancellation.
2. Refund Policy:
- In the event that an order is canceled by Doni Laurtel LLC, the customer will not receive a refund.
- This policy is in place to account for any costs, time, and resources already invested in the order prior to cancellation.
- We apologize for any inconvenience this may cause and appreciate your understanding.
We understand that order cancellation can be disappointing and inconvenient. Rest assured that we will only cancel orders when absolutely necessary and as a last resort. We will make every effort to communicate promptly and effectively regarding any cancelations and work towards finding a suitable resolution.
If you have any questions or concerns about our order canceling policy, please do not hesitate to contact us. We value your satisfaction and are committed to providing the best possible service.
At www.donilaurtel.com, we value effective communication and strive to provide prompt responses to all inquiries, including messages regarding proofs and revisions. We understand the importance of timely feedback and aim to maintain a high level of customer satisfaction. To ensure a smooth and efficient process, we have implemented the following ghosting policy:
1. Initial Response Time:
- Upon receiving a message regarding proofs or revisions, we will make every effort to respond within 48 hours.
- Our response will acknowledge the receipt of your message and confirm that we are working on your request.
2. Turnaround Time Extension:
- In the event that we are unable to respond within the initial 48-hour timeframe, we will automatically extend our turnaround time by an additional 1-2 business days.
- This extension allows us to better manage our workload and ensure that we can provide the quality attention your request deserves.
3. Notification of Delay:
- If we anticipate any delay in responding to your message, we will make every effort to inform you in advance.
- We understand that your time is valuable, and we want to keep you informed about the status of your request.
4. Exceptional Circumstances:
- While we strive to adhere to our ghosting policy, there may be unforeseen circumstances that could impact our response time.
- In such cases, we will communicate any delays as soon as possible and provide an updated timeline for our response.
Our commitment is to maintain open and transparent communication with our clients. We appreciate your understanding and cooperation in adhering to this ghosting policy. Please feel free to reach out to us if you have any further questions or concerns.
At www.donilaurtel.com, I strive to provide my customers with the best possible experience and high-quality products/services. However, please note that I do not offer refunds under any circumstances. Once a purchase is made, it is considered final and non-refundable.
I understand that there may be situations where you may have concerns or issues with your purchase. In such cases, I encourage you to reach out to me via email info@donilaurtel.com. I will be more than happy to assist you and address any questions, concerns, or technical difficulties you may encounter.
It is important to thoroughly review the details and specifications of the products/services you wish to purchase before completing your transaction. I recommend that you carefully consider your purchase decision and ensure it aligns with your needs and requirements.
Please note that this refund policy applies to all products and services offered on www.donilaurtel.com, including but not limited to digital downloads, subscriptions, and physical products.
While I make every effort to ensure accurate and up-to-date information on my website, www.donilaurtel.com, I reserve the right to modify or update our refund policy at any time without prior notice. Therefore, I recommend reviewing this policy periodically to stay informed about any changes.
If you have any questions or concerns regarding my refund policy, please feel free to contact me. I am here to assist you and provide further clarification if needed.
Thank you for your understanding and for choosing www.donilaurtel.com. I appreciate your support and look forward to serving you to the best of my ability.
At www.donilaurtel.com, we prioritize the protection of our clients' intellectual property and respect their rights to exclusive use of approved designs. To ensure clarity and transparency regarding unused concepts and designs, we have established the following policy:
1. Rejected Designs:
- Any designs that are sent to the client but are subsequently rejected or not approved are considered unused concepts.
- Unused concepts remain the property of Doni Laurtel LLC and are not to be used or replicated by the client in any manner, whether for personal or commercial purposes.
2. Approved and Paid Designs:
- The client may only use the design(s) that have been approved, paid for, and officially emailed to them after confirmation.
- These approved designs are considered the client's exclusive property for their intended use.
3. Legal Action:
- Any usage or replication of unpaid designs or design concepts by Doni Laurtel LLC without the client's consent will result in legal action.
- We take intellectual property rights seriously and will pursue necessary legal remedies to protect our clients' interests.
We encourage open communication and collaboration throughout the design process to minimize the likelihood of rejected designs. By providing detailed information and feedback, we can work together to ensure that the final design(s) meet your expectations.
If you have any questions or concerns regarding our unused concepts and designs policy, please feel free to reach out to us. We are here to assist you and ensure that your design experience is both satisfactory and legally compliant.
Posting Rights Policy:
At www.donilaurtel.com, we appreciate the opportunity to showcase our work and share the creative designs we have crafted for our clients. To ensure transparency and respect our clients' plans, we have established the following posting rights policy:
1. Posting Rights:
- Doni Laurtel LLC reserves all rights to post any and all designs created for our clients on our social media platforms, website, and other promotional channels.
- By engaging our services, clients agree to grant us permission to showcase their designs as part of our portfolio and marketing activities.
2. Consideration for Brand Launches:
- We understand the significance of brand launches and the desire for our clients to make a grand introduction.
- If your brand is planning to launch in the future and not at the time when the designs were completed, we kindly request that you inform us in advance.
- We will ensure not to post any designs related to your brand until after your launch, respecting your desire to maintain the element of surprise and maximize the impact of your announcement.
3. Collaboration and Communication:
- We encourage open and timely communication between Doni Laurtel LLC and our clients.
- If you have a specific timeline or any concerns regarding the posting of your designs, please reach out to us.
- We are committed to accommodating your needs and preferences to the best of our ability.
We value the trust our clients place in us and understand the importance of preserving the excitement and impact of brand launches. Our goal is to support you in achieving your marketing objectives while maintaining a strong working relationship.
If you have any questions or concerns regarding our posting rights policy, please feel free to contact us. We are here to listen, assist, and ensure that our actions align with your brand's vision and objectives.
Printing Policy:
Thank you for choosing www.donilaurtel.com for your printing needs. To ensure a smooth and efficient printing process, please review our printing policy below:
1. Printing and Shipping Time:
- Once your designs have been approved and finalized, our printing and shipping process typically takes approximately 3-7 business days.
- This timeframe allows us to carefully produce and package your printed materials before they are shipped to you.
2. Responsibility for Delays and Lost/Stolen Packages:
- Doni Laurtel LLC is not responsible for any delays that may occur during the printing or shipping process.
- We are also not liable for any lost or stolen packages once they have been shipped.
- It is your responsibility to provide accurate shipping addresses during the order placement process.
3. Tracking Information:
- Once your order has been shipped, we will provide you with tracking information via email.
- This allows you to track the progress of your shipment and estimate the expected delivery date.
4. Problem Resolution:
- If you encounter any problems with your printed items, please reach out to us via email at info@donilaurtel.com.
- We will make every effort to assist you and resolve any issues to the best of our ability.
We value your satisfaction and aim to provide you with high-quality printed materials. By adhering to this printing policy, we can ensure clear communication and effective problem resolution, should any concerns arise.
If you have any questions or require further clarification regarding our printing policy, please do not hesitate to contact us. We are here to assist you and ensure a positive printing experience.
Thank you for choosing www.donilaurtel.com for your printing needs. We look forward to serving you.
Identification Verification Policy:
At Doni Laurtel LLC, we prioritize the security and protection of our clients and ourselves against fraudulent charges or activity. To ensure a secure and reliable transaction process, we have implemented an Identification Verification Policy. Please review the policy details below:
1. Proof of Identity:
- Doni Laurtel LLC reserves the right to request proof of identity from any client once an order has been placed.
- This proof of identity may be requested via email or text message and is a necessary step to verify the authenticity of the client.
2. Secure Process:
- The ID check process is designed to be secure and protect the confidentiality of our clients' personal information.
- We utilize secure channels to receive and process the identification documents provided by the client.
- Rest assured that your personal information will be handled with the utmost care and in compliance with applicable data protection laws.
3. Failure to Complete Verification:
- It is mandatory for clients to complete the identification verification process upon request.
- Failure to complete the verification or failing the verification check may result in order cancellation.
- This policy is in place to protect both Doni Laurtel LLC and our clients from any potential fraudulent charges or activity.
We understand that the identification verification process may add an extra step to your order experience, but it is essential for maintaining a secure transaction environment. By adhering to this policy, we can ensure the integrity and safety of our services.
If you have any questions or concerns regarding our Identification Verification Policy, please do not hesitate to contact us. We are here to assist you and provide further clarification if needed.
Thank you for choosing www.donilaurtel.com. We appreciate your understanding and cooperation in helping us maintain a secure and trustworthy platform for all our clients.
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